Useful information

Delivery & Returns

Souk a Can propose une sélection variée de produits du quotidien : parfums, soins visage, sérums et essentiels beauté. Une boutique pensée pour trouver facilement ce dont vous avez besoin, au même endroit. Notre boutique  est amenée à évoluer régulièrement afin de proposer encore davantage de choix

Our commitments

At Souk a Can, efficiency rhymes with trust

Carefully selected skincare, fragrances and everyday products, designed for your well-being and that of your entire family.

Reliable formulas, authentic scents, quality that we test before offering it to you.

Shipments

Orders are prepared and shipped from our warehouse in France. Tracking information is provided as soon as the order is shipped.

Delivery & Returns

Order processing: All orders are prepared, packaged, and shipped within 1 to 3 business days (excluding weekends and public holidays). Estimated delivery times:

  • France: 2 to 4 business days
  • Europe (excluding France): 7 to 15 business days (10 to 20 for some Eastern/Northern countries) / United States & Canada: 10 to 20 business days
  • Asia (Thailand, Japan, Korea, etc.): 10 to 20 business days
  • Australia & New Zealand: 10 to 20 business days
  • Other destinations (Latin America, Africa, Middle East, etc.): 15 to 25 business days

Order tracking:

As soon as your order is shipped, you will receive an email with a tracking number to track your package online.
Customs & taxes:
Depending on the destination country, customs duties or local taxes may apply. These remain the responsibility of the customer.


Returns & Refunds:
  • You have 14 days after receipt to request a return.
  • Items must be unused, unworn and in their original packaging.
  • Return shipping costs are the responsibility of the customer, except in the case of an error on our part or a defective product.
  • Once the return has been received and verified, the refund is issued within 5 to 10 business days via the original payment method.
  • Personalized items, hygiene products or items on final sale are not eligible for return.

Qui suis-je ?

  • About Souk a Can


    This shop, founded in the Lyon region, was born from a clear idea.

    To offer a selection of reliable products, carefully chosen.

    To offer you an organized, inspiring and authentic e-shop.

    Every detail of the site, from the visuals to the product selection, has been carefully considered, created, and refined. Nothing has been left to chance.

    And above all, let's make it clear.
    Souk a Can is not a drop shipping site.
    Each product is tested, approved and carefully selected to ensure a quality experience for every customer.

    What sets us apart from others?


    We are a serious company, driven by the desire to build a lasting relationship of trust and satisfaction with our community.

    So, give Souk a can a chance to prove our sincerity and professionalism.

    Order without any hassle, receive your package in a flash.


    Free delivery throughout the Rhône-Alpes region — you only pay for the product upon receipt.